Selling & Consignment FAQ

We pay cash or store credit for everyday items like kid & adult clothes, shoes, accessories, and gear. We generally price items at 40% of retail and give you 20-50% back based on what price point we price the item to sell.

We consign items that are more expensive (like designer handbags, prom dresses, etc.).  We will let you know what items will need to be consigned and negotiate a split for items. We generally do a 70/30 split with consignors.  You will have a 90 day contract.  After 90 days, if the item hasn’t sold, you can come pick your item up or choose to donate it.  

We only take items in by appointment. New appointment times go live on Sundays at 5pm for the following week on the appointment page.

Our goal is to process items the day they come in. It also depends on the amount and number of buys we have that day, but we will communicate with you and give you an estimated time frame for when you should receive your offer.  In general, it usually takes about 30 minutes - 1 hour to process & enter your items. But that can vary depending on the amount of drop offs and appointments on any given day.  We appreciate your understanding and flexibility!

We love luxury/designer goods! We’ll get you a consignor contract to look over and sign.  There is a $25 authentication charge if we need to authenticate your items. We will not take counterfeit items. We will negotiate a payout (generally 70/30), and you will be paid once the item sells. If your item(s) don’t sell within the 90 day time frame, you can take your items back or you can choose to donate them.

We pay cash or store credit for everyday items like kid & adult clothes, shoes, accessories, and gear. We generally price items at 40% of retail and give you 20-50% back based on what price point we price the item to sell.

Once we process your items, you will receive a text and we will tell you the cash offer and the store credit offer. You will receive a third more for store credit.

You can pick up cash in the store, we can send a check, or Venmo or Paypal your money.  If you choose store credit, it will go directly into your account and you can use it in store or online! Store credit money never expires. 

Absolutely! When you go to purchase items online, enter your cell number associated with your account. We’ll tell you how much store credit you have and apply it to your purchase. 

Your items could go to a variety of different places.  We have several organizations that we’re involved with, including a Native American reservation in South Dakota that we donate seasonal items to quarterly with the help of fantastic volunteers in our community (Thanks to Anne Juergens, Nancy Nelson & friends!) 

We also sometimes collaborate with Kaden’s Kloset, schools in our community that are in need of certain clothing items, or we donate to The Depot Outlet.

We ask that you come and collect your items as soon as possible.  We can hold items for up to two weeks. After that 2 week period, the items will be donated. 

One of our core values is providing quality items to our community, we can’t in good conscience buy items that could potentially be hazardous to the health of our customers. Because of the various health, safety and labor conditions involved with fast fashion brands, we’ve taken careful consideration and decided to be very picky about buying these items and carrying them in our thoughtfully curated boutique.

We want quality items that will last for more than a season. If we were to buy already low-priced, fast fashion, our store would be full of items that aren’t built to last. We get it – fast fashion brands have some really adorable items! But we want you to have access to high-quality brands that are going to last you many years or be passed along to the next person.  

We also can’t take counterfeit items because again, we care about providing genuine, quality items to our community. If we have a store full of counterfeit items, that lowers our credibility and goes against our mission.